WooCommerce Product Case Study

Checkout Policy Plugin

Agreements built into checkout—with dispute-ready evidence

We built Checkout Policy so WooCommerce stores can require policy acknowledgements at Place order, store auditable consent on the order, and give staff a clear evidence trail when disputes appear.

Industry

eCommerce / compliance

Stack

WooCommerce, HPOS, Classic + Checkout Blocks

Services

Custom plugin product, checkout UX, chargeback evidence

The Project

Agreements built into checkout—with dispute-ready evidence

Challenge

Soft terms checkboxes were not enough for disputes

Stores needed multiple policies, required vs optional acknowledgements, and timestamps that survive chargebacks. Native Woo terms did not capture label snapshots or staff-friendly evidence exports.

What We Built

Policy gates with an order evidence trail

Checkout Policy renders configurable checkboxes on classic and Blocks checkout, validates before Place order, stores UTC acknowledgements with label/URL snapshots, and adds admin dispute tools plus CSV export.

Result

Consent that holds up when money is disputed

Shoppers acknowledge the right policies; staff open an order and see copyable proof instead of reconstructing what the checkbox said months ago.

Highlights

What shipped

  • Required and optional policy checkboxes
  • Classic + Blocks checkout validation
  • UTC timestamps with label and URL snapshots
  • Order emails and thank-you notices
  • Admin dispute summary and CSV export

Want something like this?

Tell us about the workflow you need. We will scope a fixed-fee path with a 100% US-based team.

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